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Season Fun Rules

Terms of Use for Season Fun

  • Kausihupi is available exclusively as a mobile application (iOS and Android).
  • The personalized activation code required for Kausihupi can be purchased through Linnanmäki’s online store. It can also be purchased at Linnanmäki’s pick-up point during the amusement park’s opening hours. The Kausihupi activation code cannot be purchased from Linnanmäki’s partner presale points.
  • Kausihupi is personal and non-transferable. It cannot be given or transferred for use by another person.
  • The holder of Kausihupi is entitled to receive one Linnanmäki ride wristband on each day the amusement park is open. The wristband is attached to the holder’s wrist and activated at the time of pick-up. The wristband cannot be given to another person. Holders of Kausihupi eXtra will also receive two Oikopolku (Fast Track) tickets, which can be used for the Swingi or Taiga rides. The Fast Track tickets are intended for personal use only.
  • The wristband obtained with Kausihupi grants access to amusement rides, subject to height and safety restrictions. Other park services, Peacock Theatre performances, SEA LIFE, or other separately priced attractions are not included in Kausihupi.
  • The recommended age for Kausihupi users is 12 years. When purchasing Kausihupi, it is important to consider the height and safety requirements for Linnanmäki’s rides. Children under a certain height may require a guardian (aged 15 or older) to accompany them on some rides. Kausihupi can be purchased for children under 12, but it is recommended that a guardian accompany the child at the park.
  • Kausihupi is valid for one amusement park season, not for a full calendar year.
  • The season’s opening days and hours can be found in the Linnanmäki website’s opening calendar.The holder of Kausihupi may receive communication related to the Kausihupi app at the email address provided during the validity period of Kausihupi. These emails will contain only information related to the use of the app, such as updates to the app, changes/clarifications to the rules, or updates to the privacy policy. No marketing emails will be sent without separate consent.
  • The holder of Kausihupi may receive promotional notifications through the app if Push Notifications are enabled in the app settings under “Allow Notifications.”Users can disable Push Notifications at any time by adjusting the app settings.
  • When downloading the Kausihupi app from the App Store or Google Play, users also agree to the respective app store’s terms and conditions.

Activation of Kausihupi

  • The Kausihupi holder must download the Kausihupi app from either the App Store or Google Play, depending on the phone model.
  • The holder must enter their personal information into the app (first name, last name, year of birth, email address, password, photo). Further information about the processing of personal data can be found in the privacy policy related to Kausihupi.
  • Please note: the personal data and photo entered into the app cannot be edited later by the user. Make sure to enter all information carefully. If you need to correct an error, please contact the system administrator (verkkokauppa@linnanmaki.fi).
  • Requests for photo changes must be processed in person at the Linnanmäki Pick-up Point during opening hours, with the Kausihupi holder present. A photograph must be attached to the Kausihupi app that allows for clear identification of the holder. Linnanmäki staff at the Pick-up Point reserves the right to request a new photo if the holder cannot be properly identified from the submitted image.Staff can assist with uploading a new photo if needed.
  • The unique activation code for Kausihupi can be found in the order receipt sent by email to the purchaser.
  • It is the purchaser’s responsibility to safeguard the activation code to ensure it does not unintentionally fall into the hands of third parties.

Using Season Fun

  • The holder of Kausihupi is entitled to receive one wristband per amusement park day for their personal use from Linnanmäki’s Pick-up / Information Point. The wristband cannot be transferred or given to another person. In addition, a holder of Kausihupi eXtra receives two Oikopolku (Fast Track) tickets once per amusement park day, which can be used for either the Swingi or Taiga rides. The Fast Track tickets are intended for personal use only.
  • At the time of wristband collection, the holder must present their valid Kausihupi in the app to a Pick-up Point employee.
  • The employee will activate the wristband for that day in the app and attach the wristband to the Kausihupi holder’s wrist. When the wristband is attached, it is also activated for use on that specific day.With Kausihupi, it is not possible to collect a wristband for future use or to give it to another person.
  • The Kausihupi app must always be present when collecting a wristband. Lasten Päivän Säätiö (Children’s Day Foundation) is not obligated to provide a wristband without the app or to reimburse any costs that may arise if the Kausihupi holder forgets the app.
  • If the phone’s battery is depleted upon arriving at the amusement park, visitors can ask the amusement park attendants (Hupimestarit) for directions to the nearest phone charging station.
  • If the Kausihupi holder loses or replaces their phone, the Kausihupi app can be re-downloaded onto a new device.
  • The holder can log in again using the username and password they created.The photo must be reinstalled onto the app at Linnanmäki’s Pick-up Point.
  • The staff of Lasten Päivän Säätiö reserves the right to deactivate a customer’s Kausihupi app if it has been used in violation of the rules. In cases of misuse, Lasten Päivän Säätiö is not obligated to refund the price of Kausihupi or any part of it.

Terms of Purchase

  • When a customer orders Kausihupi or Kausihupi eXtra from the online store, they must provide the requested information on the order form. This information will be stored in Linnanmäki’s online store customer register. Lasten Päivän Säätiö (Children’s Day Foundation) is responsible for the proper use and storage of this data.
  • For more details about the handling of personal information, please refer to Linnanmäki’s online store privacy policy.
  • A binding sales agreement comes into effect once the customer has submitted their order through the online store system. The customer will automatically receive an order confirmation. The order confirmation should be retained for any possible future inquiries or issues. The customer must carefully store the order confirmation, order number, and Kausihupi activation code to prevent them from unintentionally falling into the hands of third parties. If you do not receive an order confirmation, please contact: verkkokauppa@linnanmaki.fi.

Return Policy for Kausihupi

  • Unused products ordered from Linnanmäki’s online store have a 14-day return right, starting from the day the order is received by the customer. For returns, please contact: verkkokauppa@linnanmaki.fi.
  • Returns will be processed as soon as possible.After the return notification has been received, the return will be handled within 2–7 business days.Refunds will be issued to the customer’s account within 30 days of the return.
  • Any other complaints or claims must also be made within 30 days of receiving the products.Responsibility for consumer claims regarding the products is limited to canceling the purchase and refunding the payment.
  • After the return period has expired, Lasten Päivän Säätiö (Children’s Day Foundation) will not buy back unused Kausihupi products or exchange them for other products.

Kausihupi – Problem Situations

  • For any issues related to Kausihupi, you can contact us by email at verkkokauppa@linnanmaki.fi or by phone at 010 5722 200 (switchboard).
  • The switchboard operates during the amusement park season from 9:00 AM until the park closes. On public holidays and weekends, the switchboard operates according to the amusement park’s opening hours. Outside of the amusement park season, the switchboard is open from 9:00 AM to 3:45 PM.
  • Call charges can be found on our Contact Information page.